Popular Articles
What happens to my account in case of death, disability, or force takeover?
SynchroBit™ is committed to provide the users with “Verified” and “Authorized” accounts only. If a given user’s account is “Unverified”, legally we cannot provide any access to anyone! Therefore, it’s strongly recommended to pass your KYC. In case ...
What is Dashboard?
Generally, Dashboard is the main part of the user area on every exchange which provides the users with useful information about their account activities, trades, status, etc. User Dashboard (Dashboard) provides the users with the abilities and ...
Can I apply for KYC after 90 days trial?
Yes, but the process may take longer than usual. As a result, it’s highly recommended to do your Identity Verification during the 90 days trial period of your account.
Do I need to send my new documents to SynchroBit™ after KYC?
If you provided documents for KYC have been expired, our legal team will ask you to resend the new documents to keep your Identity Verification valid. Note that Identity Verification and AML are ongoing on SynchroBit™. It means that if you have done ...
How can I withdraw BTC from my Spot Wallet?
Please choose Wallet > Spot Wallet > Withdrawal. Choose BTC from the list of coins. Based on your balance and the account verification status, you can withdraw an specific amount of BTC from your wallet. Please put the amount and withdrawal wallet ...