How can I know my KYC is rejected?

How can I know my KYC is rejected?

If our legal team rejects your KYC, an automatic email will be sent from to you. The reasons of rejecting your KYC will be mentioned in the e-mail and you need to solve them by contacting the support team at your earliest convenience.

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    • Why my KYC is rejected?

      Probably, there are one or more reasons for rejecting your KYC, including: ·       Invalid document(s) ·       Unclear document(s) ·       Expiry date of your document(s) ·       Face detection ·       Being the residence of one of the Restricted ...
    • What is KYC?

      Know Your Customer (KYC) is a formal and legal procedure on all financial service providers to recognize the real person or corporate behind every user account. KYC can be processed via “Identity Verification” process which is available on your ...
    • How can I know my KYC is done?

      Upon verification of your identity by the legal team, an automatic email will be sent from to you. In the meantime, your verification status on User Dashboard will be changed to Verified.
    • Why KYC is necessary?

      Doing KYC is highly recommended to every user since it clarifies the ownership of the account by a person or a corporate. Doing KYC on SynchroBit™ provides you with: ·       The right to own your account and its funds at any circumstances ·       The ...
    • Should I pay a cost for KYC?

      If you apply for the KYC, the first attempt is free of charge. However, if legal team rejects your KYC for some reasons, you can apply for the second attempt by providing the requested documents. In such a case, you may need to pay $10 for document ...