-- Deposits and Withdrawals
What is the difference between internal and external withdrawal?
External withdrawal means transferring your funds from your wallet on SynchroBit™ to a wallet outside it (e.g. a Cold Wallet or another exchange). For doing any external withdrawal you need to provide the true receiver wallet address (and Memo ID for ...
Can I send funds from my SynchroBit™ wallet to another SynchroBit™ wallet?
Sure! The internal transactions between SynchroBit™ wallets are with half fees of external transactions.
Can I send funds to ICO project from my SynchroBit™ wallet?
We never confirm any ICO project that is not officially partnered with SynchroBit™. We strongly recommend contact our support team to prevent any fraud in ICO projects.
Can I deposit any ERC-20 tokens to my SynchroBit™ ETH wallet?
No. We strongly prohibit you from this. You only can deposit the coins and the tokens that we have listed.
Can I use my SynchroBit™ ETH wallet address for participation in ICO?
No. We strongly prohibit you from this. Because SynchroBit™ may not list the token you are investing in a specific ICO and therefore, you will never receive your tokens or assets.
My withdrawal from SynchroBit™ Spot Wallet has not arrived to my wallet, what should I do?
Based on our hybrid wallet technology, your withdrawals are done in a Co-Sign manner which means it needs to signature including yours and the exchange signature. The withdrawals are doing quickly upon the Co-Sign on the withdrawal. However, ...
My deposit has not arrived to my wallet, what should I do?
Receiving your deposits on your Spot Wallet depends on the speed of the transaction on the Blockchain. SynchroBit™ benefits from Instant Deposit Technology which means with one (1) confirmation of your transaction on any Blockchain, your assets are ...
Are my funds safe on my wallet on SynchroBit™?
No platform can claim it is 100% safe. SynchroBit™ benefits from a sophisticated wallet technology which is combination of various wallets systems to decentralized the funds over the Blockchain networks. As long as you don’t share the credential of ...
Can I recover the funds sent to another user wallet when using Internal Transaction mode?
Legalwise, No! Since when you do any withdrawal, we cannot recover it. This is strongly recommended to check everything before doing any withdrawal from your account.
How much is the withdrawal fee in Internal Transaction mode?
Since SynchroBit™ uses its SynchroLedger™ and internal Blockchain, the withdrawal fee is 50% lower than withdrawal to external wallets.
Can I user Internal Transfer for depositing and withdrawal of Fiat?
Yes, but both received and sender must have Verified account which means both sender and receiver must have passed their KYC successfully.
What is internal deposit and withdrawal?
To reduce the time and the cost of deposits and withdrawals, SynchroBit™ benefits from the technology enabling its users to transfer the funds between the SynchroBit™ wallets much faster, cheaper, and safer. Every user can transfer the funds from her ...
Can Verified user withdraw Fiat from her wallet to the banking account?
No. the Verified users only can use their Fiat wallets to keep the Fiat assets they earned from the trades on SynchroBit™. Based on our policy, the users need to pass AML check to be Authorized to withdraw Fiat currencies from their wallets directly.
Can Verified user deposit Fiat to her wallet from here banking account?
No. the Verified users only can use their Fiat wallets to keep the Fiat assets they earned from the trades on SynchroBit™. Based on our policy, the users need to pass AML check to be Authorized to deposit Fiat currencies to their wallets directly.
How can I withdraw EOS from my Spot Wallet?
Please choose Wallet > Spot Wallet > Withdrawal. Choose EOS from the list of coins. Based on your balance and the account verification status, you can withdraw an specific amount of EOS from your wallet. Note that your withdrawal EOS address needs ...
How can I withdraw XRP from my Spot Wallet?
Please choose Wallet > Spot Wallet > Withdrawal. Choose XRP from the list of coins. Based on your balance and the account verification status, you can withdraw an specific amount of XRP from your wallet. Note that your withdrawal XRP address needs ...
How can I withdraw XLM from my Spot Wallet?
Please choose Wallet > Spot Wallet > Withdrawal. Choose XLM from the list of coins. Based on your balance and the account verification status, you can withdraw an specific amount of XLM from your wallet. Note that your withdrawal XLM address needs ...
How can I withdraw BCH from my Spot Wallet?
Please choose Wallet > Spot Wallet > Withdrawal. Choose BCH from the list of coins. Based on your balance and the account verification status, you can withdraw an specific amount of BCH from your wallet. Please put the amount and withdrawal wallet ...
How can I withdraw LTC from my Spot Wallet?
Please choose Wallet > Spot Wallet > Withdrawal. Choose LTC from the list of coins. Based on your balance and the account verification status, you can withdraw an specific amount of LTC from your wallet. Please put the amount and withdrawal wallet ...
How can I withdraw Dash from my Spot Wallet?
Please choose Wallet > Spot Wallet > Withdrawal. Choose Dash from the list of coins. Based on your balance and the account verification status, you can withdraw an specific amount of Dash from your wallet. Please put the amount and withdrawal wallet ...
How can I withdraw ZEC from my Spot Wallet?
Please choose Wallet > Spot Wallet > Withdrawal. Choose ZEC from the list of coins. Based on your balance and the account verification status, you can withdraw an specific amount of ZEC from your wallet. Please put the amount and withdrawal wallet ...
How can I withdraw SNB from my Spot Wallet?
Please choose Wallet > Spot Wallet > Withdrawal. Choose SNB from the list of coins. Based on your balance and the account verification status, you can withdraw an specific amount of SNB from your wallet. Please put the amount and withdrawal wallet ...
How can I withdraw ETH from my Spot Wallet?
Please choose Wallet > Spot Wallet > Withdrawal. Choose ETH from the list of coins. Based on your balance and the account verification status, you can withdraw an specific amount of ETH from your wallet. Please put the amount and withdrawal wallet ...
How can I withdraw BTC from my Spot Wallet?
Please choose Wallet > Spot Wallet > Withdrawal. Choose BTC from the list of coins. Based on your balance and the account verification status, you can withdraw an specific amount of BTC from your wallet. Please put the amount and withdrawal wallet ...
How can I check my Deposit and Withdrawal History?
Your Deposit and Withdrawal History is kept on your Dashboard. To check your history, choose Wallet > Spot Wallet. On your Spot Wallet page, you head to Deposit & Withdrawal History. You can also check the records based on the coin you want.
How to deposit Euro to my Fiat wallet from my banking account?
First of all you need to be an Authorized user (the user who has passed AML checks successfully by SynchroBit™). To deposit Euro, please go to your Spot Wallet and choose the Euro and specify the deposit amount in the Amount section. An automatic ...
How to deposit GBP to my Fiat wallet from my banking account?
First of all you need to be an Authorized user (the user who has passed AML checks successfully by SynchroBit™). To deposit GBP, please go to your Spot Wallet and choose the GBP and specify the deposit amount in the Amount section. An automatic ...
How to deposit USD to my Fiat wallet from my banking account?
First of all you need to be an Authorized user (the user who has passed AML checks successfully by SynchroBit™). To deposit USD, please go to your Spot Wallet and choose the USD and specify the deposit amount in the Amount section. An automatic ...
Who can deposit and withdraw directly with Fiat currencies on SynchroBit™?
Due to our AML policy, this is only available to the Authorized users who passed AML successfully.
How Verified users can use Fiat wallet?
As Fiat pairs are open to Verified users (means the users who passed their KYC successfully), they can hold the Fiat assets (including USD, GBP, and Euro) in their wallets. However, due to SynchroBit™ AML policy, they are not authorized to deposit ...
What is Fiat wallet?
Fiat wallet is a part of your Spot Wallet on SynchroBit™ who is accessible for Verified and Authorized users only.
What Fiat currencies are available on SynchroBit™?
Currently, we support US Dollar (USD), Great Britain Pound (GBP), and Euro.
How to deposit EOS in my Spot Wallet?
1: On your Dashboard click on Deposit. You’ll be headed to your Spot Wallet to deposit. Choose EOS from the list. Or 2: After login, choose Wallet > Spot Wallet > on your wallet lists choose EOS and click on “Deposit”. You’ll be headed to your EOS ...
How to deposit ZEC (ZCash) in my Spot Wallet?
1: On your Dashboard click on Deposit. You’ll be headed to your Spot Wallet to deposit. Choose ZEC from the list. Or 2: After login, choose Wallet > Spot Wallet > on your wallet lists choose ZEC and click on “Deposit”. You’ll be headed to your ZEC ...
How to deposit Dash in my Spot Wallet?
1: On your Dashboard click on Deposit. You’ll be headed to your Spot Wallet to deposit. Choose Dash from the list. Or 2: After login, choose Wallet > Spot Wallet > on your wallet lists choose Dash and click on “Deposit”. You’ll be headed to your Dash ...
What is Memo ID?
EOS and XLM use Memos. XRP uses Destination Tags. XEM uses Messages, and XMR uses a Payment ID. There are no significant differences between their purpose. They are all used to identify a transaction to credit an account. The Memo, Destination Tag, ...
How can I deposit XLM (Stellar Lumens) in my Spot Wallet?
1: On your Dashboard click on Deposit. You’ll be headed to your Spot Wallet to deposit. Choose XLM from the list. Or 2: After login, choose Wallet > Spot Wallet > on your wallet lists choose XLM and click on “Deposit”. You’ll be headed to your XLM ...
How can I deposit XRP (Ripple) in my Spot Wallet?
1: On your Dashboard click on Deposit. You’ll be headed to your Spot Wallet to deposit. Choose XRP from the list. Or 2: After login, choose Wallet > Spot Wallet > on your wallet lists choose XRP and click on “Deposit”. You’ll be headed to your XRP ...
How can I deposit SNB (SynchroBitcoin) in my Spot Wallet?
1: On your Dashboard click on Deposit. You’ll be headed to your Spot Wallet to deposit. Choose SNB from the list. Or 2: After login, choose Wallet > Spot Wallet > on your wallet lists choose SNB and click on “Deposit”. You’ll be headed to your SNB ...
How can I deposit BCH (Bitcoin Cash) in my Spot Wallet?
1: On your Dashboard click on Deposit. You’ll be headed to your Spot Wallet to deposit. Choose BCH from the list. Or 2: After login, choose Wallet > Spot Wallet > on your wallet lists choose BCH and click on “Deposit”. You’ll be headed to your BCH ...
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